My son had a note from school saying he needed his eyes tested soon. TSO got him in the day I called. I had to bring all 3 of my kids with me all 6 and under. The staff was very nice to my children. Dr. Patel was fantastic when dealing with my very anxious 6 year old and his siblings. Dr. Patel and Dr. Rhodes joked around with my children and made the experience filled with laughter instead of tears or panic. It takes special doctors and staff to be so patient with my troop.